Nodus IPTV / Support

A little help.
A clearer next step.

Nodus IPTV is in development. For product questions or to report an issue, contact info@nodus-ltd.co.uk.

Tell us what happened

Include your TV model, webOS version, app version and the steps that led to the problem. A description of the error is helpful.

Please don’t send provider passwords, access tokens, complete playlist links or private viewing history. Remove sensitive details from screenshots before sharing them.

Playlist or playback problems

Confirm that your provider account is active and your device has an internet connection. Availability, picture quality and stream compatibility depend on your provider, network and device. We do not operate the channels or supply subscriptions.

Remove a saved playlist

In the app, open Playlists, choose the playlist, select Delete and confirm. This removes that playlist and its saved login from this device. It does not cancel a provider subscription.

Privacy questions

Read the privacy policy for information about data handling and requests. Contact us using the email above and tell us which app or website your question concerns.

Launch and device support

The first release targets LG webOS 6.0 and newer. Hardware validation and store submission are still in progress. Samsung and Android releases are planned, with dates to be announced.